Whether you have the original Ring Doorbell, the Ring Doorbell 2, or the Ring Doorbell Pro, resetting your device can seem daunting. But don’t worry! This guide will walk you through the steps to reset your Ring device effortlessly, ensuring you’re back to monitoring your home in no time.
How to Reset a Ring Doorbell to Fix an Issue
Experiencing connectivity issues or problems with features like night vision on your Ring Doorbell? A simple reset might just do the trick! Here’s how you can get your device back to optimal performance:
- Original Ring Doorbell: Locate the orange Reset button on the back of the device. Press and hold it for at least 15 seconds.
- Ring Doorbell 2: Find the black button on the front side of the camera. Press and hold this button firmly.
- Ring Doorbell Pro: The reset button is on the right side. Press and hold the black button here as well.
After pressing the button, watch for the ring light to flash, signaling the start of the reset process. The light will turn off once the reset is complete, and your device should be ready to reconnect.
How to Reset a Ring Doorbell to Disconnect Your Account
Planning to sell or give away your Ring Doorbell? You’ll need to disconnect it from your Ring app first to ensure the new owner can register and use it without any hitches. Here’s how to safely remove your device from your account, applicable for devices running iOS 9.3 or newer and Android 5.0 or newer:
- Open the Ring App: Start by launching the app on your smartphone.
- Select Your Device: Tap on the Ring Doorbell you want to disconnect.
- Access Settings: Hit the Settings icon (the gear cog) located in the upper-right corner.
- Remove the Device: Choose Remove Device and then confirm the removal by tapping Delete.
🚨 Important: Removing your Ring Doorbell from the app also deletes all saved video recordings. Be sure to download any important videos you want to keep before completing these steps.
Conclusion
Resetting and disconnecting your Ring Doorbell are essential skills for troubleshooting issues or preparing your device for a new owner. Whether you’re dealing with Wi-Fi connectivity problems, hardware issues, or simply handing off the device, these steps ensure your Ring Doorbell operates smoothly or transitions seamlessly to its next user.
Remember, resetting your device can resolve many common problems, while properly removing it from your Ring app safeguards your privacy and makes the device ready for someone else to enjoy. Always download any important recordings before disconnecting to preserve your valuable footage.
With these simple guidelines, your Ring Doorbell will continue to be a reliable and secure addition to your home security system or a welcomed gift for someone else!
FAQ
How do I reset my Ring Doorbell if it’s not connecting to Wi-Fi?
To reset your Ring Doorbell, locate the reset button specific to your model (orange for the original, black for Ring Doorbell 2 and Pro), press and hold it for 15 seconds, then release once the ring light flashes and turns off, indicating the reset is complete.
What should I do before selling or giving away my Ring Doorbell?
Before transferring your Ring Doorbell to a new owner, disconnect it from your Ring app by going to Settings > Remove Device, and confirm by selecting Delete. Remember to download any important video recordings first, as this process will erase them.
Will resetting my Ring Doorbell delete all my saved videos?
Resetting your Ring Doorbell does not delete saved videos. However, removing the device from your Ring app will delete all associated video recordings. Ensure you download any needed footage beforehand.
Can I reset my Ring Doorbell to fix a hardware issue?
Yes, resetting your Ring Doorbell can resolve many common issues, including hardware glitches. Simply follow the reset instructions for your specific Ring Doorbell model.
What versions of mobile operating systems support disconnecting a Ring Doorbell via the Ring app?
Disconnecting a device via the Ring app is supported on mobile devices running iOS 9.3 or newer and Android 5.0 or newer.
How can I ensure the new owner will be able to use the Ring Doorbell after I remove it from my account?
Once you remove your Ring Doorbell from your Ring app, it is ready to be registered anew by the next owner. Make sure the device is physically in good condition and that you’ve followed the steps to delete it from your app correctly to ensure no issues for the next user.
